Privacy Policy
1. Who is responsible for your data
The data controller is Adrián Rodríguez Lázaro, trading as Nxvrmore, Almería, Spain. Contact: hello@nxvrmore.com. This policy applies to the TextTwist 2 Classic mobile game (Google Play package com.nxvrmore.TextTwist2Classic; App Store app ID 6761116384) and to this web page.
2. Data processed by the game itself
- Game data stored only on your device: high scores and the names you type for them, difficulty, sound and music settings, recently used puzzle words and whether you bought Remove Ads. Names and typed words are not sent to Firebase; selected metrics and purchase status may be sent only with your optional analytics consent. Uninstalling the app deletes it.
- Purchases: payments are processed entirely by Apple (App Store) or Google (Google Play). We never receive your card or bank details. The store only tells the app whether the “Remove Ads” product is owned so it can be restored on your devices.
- Support e-mails: if you write to us or use Report an Ad, we receive your e-mail address, your message and the technical details pre-filled in the e-mail (app version, operating system, device model, date). We use them only to answer you and to review the reported ad.
We do not create user accounts or sell personal data for money. Optional measurement is described below.
Optional Firebase Analytics and Crashlytics
Both services are off by default. The HELP IMPROVE THE GAME screen lets you separately enable game analytics and error reports. Declining does not limit gameplay. Change or withdraw these choices in Options › Settings › Analytics & Errors.
Analytics: Google Analytics for Firebase receives app-instance identifiers, device/OS/app information, approximate geography derived by Google, sessions and engagement time, screens, game modes, level starts and results, round duration, score and word counts, Remove Ads ownership and purchase/restore outcomes, and advertising interactions and revenue. We use this to measure retention, game balance and campaign performance. We do not deliberately send names, e-mail addresses, typed words, receipts or payment details. Firebase advertising storage, advertising personalisation and advertising user-data consent are denied independently of the game's AdMob choices. The iOS integration does not collect IDFA for Analytics. Apple campaign attribution may be measured through Apple's AdServices where available; raw attribution tokens are not logged.
Error reports: Firebase Crashlytics receives installation identifiers, crashes, exceptions and stack traces, device/OS/app information, and technical context such as screen, mode, round and Remove Ads status. If you also enable Analytics, events can provide breadcrumbs for diagnostics. We use these reports to fix errors and assess stability. Withdrawal stops future collection; previously transmitted reports are subject to retention and deletion rules. Turning off Analytics resets its local measurement identity; turning off error reports discards unsent reports.
These optional purposes rely on your consent. Google processes the data as described in Firebase privacy and security. Crashlytics retains reports and associated identifiers for 90 days before beginning deletion from live and backup systems. Analytics event/user retention follows the property's configured retention period; aggregate reports can remain longer. You can contact us for deletion requests. Removal of the app does not by itself delete data already sent to Google.
3. Advertising (Google AdMob)
The free version shows a small banner at the bottom of the screen, occasional full-screen ads at natural breaks (for example between rounds) and optional rewarded videos that you choose to watch to get a hint or keep your score. Ads are provided by Google AdMob (Google Ireland Limited / Google LLC), which may collect or receive:
- Device and advertising identifiers (Android Advertising ID, Apple IDFA only if you allow tracking, app-set ID), IP address and approximate location derived from it;
- Device information (model, operating system, language, screen), app information and ad interaction data (impressions, clicks, video completion);
- Diagnostic data used to deliver ads, measure performance, limit frequency, prevent fraud and keep the service secure.
Whether ads are personalised depends on your consent. In the European Economic Area, the United Kingdom and Switzerland a consent form from Google's User Messaging Platform (a certified IAB TCF v2 consent management platform) is shown before any ad request. If you refuse, Google may still show non-personalised or limited ads, which use contextual information and data strictly needed for delivery, frequency capping, measurement and fraud prevention. More information: How Google uses information from apps that use its services and Google Privacy Policy.
iPhone and iPad: after the consent form the app asks for Apple's App Tracking Transparency permission. If you choose “Ask App Not to Track”, your IDFA is not accessed and the game works exactly the same. You can change this in iOS Settings › Privacy & Security › Tracking.
Android: you can reset or delete your advertising ID in your device settings (Settings › Google › Ads, or Settings › Privacy › Ads).
4. Purposes and legal bases (GDPR)
| Purpose | Data | Legal basis |
|---|---|---|
| Running the game and saving your progress on the device | Local game data | Performance of the contract (Art. 6.1.b GDPR) |
| Selling and restoring the optional Remove Ads purchase | Purchase status from Apple/Google | Performance of the contract (Art. 6.1.b) and legal obligations on invoicing handled by the store (Art. 6.1.c) |
| Personalised advertising and storing/accessing information on your device | Identifiers, device and interaction data | Your consent (Art. 6.1.a GDPR and Art. 22.2 LSSI / ePrivacy), which you can withdraw at any time |
| Non-personalised ads, frequency capping, fraud prevention and security | IP address, device data, interaction data | Legitimate interest in funding a free game (Art. 6.1.f) and, where required, consent |
| Answering e-mails and reviewing reported ads | E-mail, message, technical details | Legitimate interest and your request (Art. 6.1.f / 6.1.b) |
5. Retention
Game data stays on your device until you delete it or uninstall the app. Support e-mails are kept for as long as necessary to handle your request and at most 2 years. Advertising data is retained by Google under its own retention policies (Google data retention).
6. Recipients and international transfers
Data is shared only with the providers needed to run the game: Google (Firebase Analytics, Crashlytics, AdMob, User Messaging Platform, Google Play billing and in-app review), Apple (App Store purchases and App Store review prompt) and the advertising partners you allow in the consent form. Google may process data outside the EEA, including in the United States, under the EU–US Data Privacy Framework and/or Standard Contractual Clauses approved by the European Commission.
7. Your rights and how to exercise them
Request deletion of app data: e-mail hello@nxvrmore.com with the subject “TextTwist 2 Classic data deletion”. State Android or iOS and the data you want deleted. No game account is required. Do not send passwords, payment card details or your Apple/Google password. We assess requests and delete records we can identify, except information that must be retained by law. Because analytics uses pseudonymous installation identifiers, your e-mail alone does not identify an installation; we may need further technical information or help you contact Google or Apple. Advertising-provider records and store purchase records are handled by those providers under their policies. You can stop optional future measurement in Settings › Analytics & Errors.
You can request access, rectification, erasure, restriction, portability and objection, and you can withdraw consent at any time without affecting earlier processing:
- Ad consent: open Options › Settings › Ad Privacy in the game to review or change your choices.
- Other requests: write to hello@nxvrmore.com. Because we do not hold accounts, most data is either on your device or held by Google/Apple; we will help you route your request.
- Complaints: you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or with your local supervisory authority.
8. United States privacy rights
Residents of California and other US states with privacy laws (such as CPRA, VCDPA, CPA, CTDPA, UCPA, TDPSA, OCPA) may have the right to know, delete and correct personal information, and to opt out of the “sale” or “sharing” of personal information for targeted advertising. We do not sell personal information for money; however, allowing ad partners to use identifiers for personalised ads may be considered “sharing”. To opt out, use the privacy message shown by Google in the game (Options › Settings › Ad Privacy), limit ad tracking on your device, or contact us. We honour Global Privacy Control signals where our ad provider supports them. We do not discriminate against you for exercising these rights.
9. Children
TextTwist 2 Classic is intended for a general audience aged 13 and over and is not directed to children. We do not knowingly collect personal information from children under 13 (or under the minimum digital-consent age in your country, 14 in Spain). Ads are requested with a maximum content rating of “PG”. If you believe a child has provided personal data, contact us and we will help remove it.
10. Security
Optional game metrics and diagnostic reports are transmitted only according to your choices. Communications with Google and Apple use encrypted connections (HTTPS/TLS). No method of transmission or storage is 100% secure, but we apply reasonable measures to protect the information we handle.
11. Third-party services
- Google AdMob and User Messaging Platform – policies.google.com/privacy
- Google Play (billing and in-app review) – policies.google.com/privacy
- Apple App Store (purchases and ratings) – apple.com/legal/privacy
- Unity In-App Purchasing (store integration library running on your device)
12. Changes to this policy
We may update this policy when the game or the law changes. The effective date at the top shows the latest version. Significant changes will be announced in the app's store listing.
13. Contact
Adrián Rodríguez Lázaro (Nxvrmore) · Almería, Spain · hello@nxvrmore.com