NXVRMORE · GARDEN LETTER

Privacy Policy

A little clarity for your letter garden.

Last updated: 17 October 2026

Your game stays on your device. You do not need an account. Advertising and purchases involve Google, Apple and their service providers. You can manage your advertising choices in Settings.

1. Who is responsible

Adrián Rodríguez Lázaro, trading as NXVRMORE, Almería, Spain, is responsible for the personal data processed by us in connection with Garden Letter, also listed in app stores as Garden Bloom: Word Puzzle. Contact us at hello@nxvrmore.com for privacy, support or inappropriate-ad reports.

This policy covers the native Android app com.nxvrmore.GardenLetter and iOS app com.nxvrmore.Garden-Letter, and this policy page. The app does not require registration or offer user accounts, chat, public profiles or developer-operated cloud saves.

2. What data is processed and why

DataPurpose and handling
Game progress and settingsScores, board state, levels, statistics, sound preferences and purchase-entitlement cache are stored locally to run and resume the game. We do not upload your played words or game saves to a developer server. Operating-system backup settings may include app data.
Advertising and consent dataGoogle AdMob and Google's User Messaging Platform (UMP) may process your IP address and approximate location inferred from it, advertising/device identifiers where permitted, ad impressions and interactions, technical diagnostics, and consent choices. These support ad delivery, measurement, security and fraud prevention; personalization requires the applicable permissions and legal basis.
Purchase informationApple App Store or Google Play processes payment and account information. Through Unity In-App Purchasing, the app receives product and transaction information and purchase status needed to unlock, restore and maintain the Remove Ads entitlement. Unity IAP 5.4 also processes transaction history, installation and session identifiers, device information, country and diagnostics for purchase functionality, reporting and security. No external or direct-to-consumer checkout is offered. We do not receive your full payment-card details.
Support and ad reportsIf you email us, we receive the address, message, attachments and details you choose to provide. An ad-report email draft includes app version and platform. Sending it is your choice. We use it to respond, investigate reports and resolve issues.
Policy-page accessThe web hosting infrastructure processes the technical request information needed to deliver this page, such as IP address, request time and browser information, and may keep security/access logs. This HTML page contains no advertising SDKs, analytics, tracking pixels or cookies; fonts and decorative assets are embedded.

The app does not request precise GPS location, contacts, microphone, camera or photo-library access for gameplay. Advertising identifiers and IP-based approximate location are different from precise location permissions. No separate developer-operated analytics or crash-reporting service is integrated; the advertising, purchasing and platform services can process their own diagnostics.

3. Advertising, consent and tracking

The free app can display a banner in a reserved area and interstitial ads at natural breaks between rounds. Optional rewarded ads can offer one continuation with 30 extra seconds after an unsuccessful round. The reward is granted only after the advertising SDK confirms completion. Declining or closing an ad does not prevent starting a new game.

Where required, UMP presents advertising choices before ad requests. The app checks whether ads may be requested; it does not treat closing or failing a form as consent. On iOS, any necessary App Tracking Transparency request is separate and follows the consent flow. Denying tracking does not prevent gameplay. Non-personalized or limited ads may still involve technical data and are not a promise of zero data collection.

We use consent for optional storage/access and personalized advertising where required by law. Essential delivery, security and fraud prevention rely on the applicable lawful basis and the choices communicated through the consent platform. Google's processing is further explained in Google's Privacy Policy and How Google uses information from apps that use its services.

4. Remove Ads and restoration

Remove Ads is a one-time, non-consumable purchase that disables banners and automatic interstitials. Optional rewarded ads remain available and are clearly identified. The store checkout displays the current localized price, taxes and currency before purchase; the base price in Spain is €2.99.

Use Settings → Restore purchases with the store account used for the original purchase. Purchases are associated with their respective platform and are not automatically transferred between Android and iOS. Store-confirmed refunds, revocations or account changes may change the entitlement. Buying Remove Ads does not erase earlier advertising data or prevent data processing when you choose a rewarded ad.

5. Legal bases and recipients

Where the GDPR or equivalent rules apply, we process data necessary to provide the game and purchase entitlement to perform our contract with you; support and security may rely on legitimate interests in responding to users and protecting the service, balanced against your rights. Legal obligations may require certain records to be kept. Optional advertising-related processing uses consent where required, which you can withdraw.

Recipients can include Google (AdMob, UMP and Google Play), Apple (App Store and operating-system services), Unity's purchasing infrastructure where applicable, our email/hosting service providers, and advertising partners identified in the consent interface. Providers may act as independent controllers or processors according to their service and terms. We do not add mediation-network SDKs to this version. Information may also be disclosed when lawfully required or necessary to establish, exercise or defend legal claims. We do not sell your contact details or game saves.

Read the applicable Apple, Unity and Google privacy policies for their own processing and retention.

6. International processing and security

Providers can process data outside Spain or the European Economic Area, including in the United States. Where legally required, transfers use an applicable adequacy decision, standard contractual clauses or another valid safeguard. Contact us to request information about safeguards applicable to data under our control; providers also describe theirs in their policies.

We limit access to personal information and use reasonable technical and organizational safeguards. Service connections use encrypted transport where supported by the relevant SDK or platform. Local saves remain subject to your device security and backup settings. No system can guarantee absolute security.

7. Retention and deletion

Local game data is kept while the app is installed, unless you clear its data. Uninstalling or clearing app storage removes local data subject to device backups; it does not cancel store purchases or delete records retained by Apple, Google or other independent providers. You can restore eligible purchases after reinstalling.

We keep support messages and reports for as long as reasonably necessary to answer and investigate the request, resolve related issues and meet legal obligations; information no longer needed is deleted or anonymized. Purchase and accounting records may be retained for legally required periods. Advertising data, consent records, store records and hosting logs are retained according to the relevant provider's purpose and policy. Contact us for deletion of personal data held by us; we may need to retain limited records for a legal obligation or claim.

8. Your choices

  • Ad privacy: reopen the privacy-options form in Settings when it is required and available. You can change or withdraw choices for future processing.
  • iOS tracking: manage permission in your device's Privacy & Security → Tracking settings.
  • Android advertising ID: use your device's advertising/privacy controls to reset or delete it where supported.
  • Purchases: manage purchases and refund requests through the store that processed them.
  • Reports: use Settings → Report ad or email hello@nxvrmore.com. Please describe the advertiser and when the ad appeared; avoid sending unrelated personal information.

Changing consent does not affect the lawfulness of processing performed before withdrawal. A paid ad-removal purchase and privacy consent are separate choices.

9. Your privacy rights

Depending on your location and applicable law, you may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests, and withdraw consent. Email hello@nxvrmore.com describing your request. We may request proportionate verification and respond within the applicable legal deadline. Do not send passwords or payment-card details.

You can complain to the Spanish Data Protection Agency (AEPD) or your competent supervisory authority. Where US state privacy laws apply, you may also have rights to opt out of sale/sharing or targeted advertising, appeal a decision, and receive non-discriminatory treatment for exercising rights. Use the available Ad privacy controls and contact us; some advertising disclosures can constitute sharing under those laws even without a monetary sale.

10. Adult audience

Garden Letter is intended for adults and is not directed to children. We do not knowingly solicit personal information from children. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action. Store age ratings describe content suitability and are distinct from the intended audience.

11. Changes and contact

We update this policy when the app's practices or applicable requirements change and update the date above. Material changes requiring new consent will use the appropriate notice or consent process.

Adrián Rodríguez Lázaro · NXVRMORE
Almería, Spain
hello@nxvrmore.com